The customer contacted us through our website after being impressed with all the new sewer connection information and reading materials that we have on our website. Once they had contacted our new sewer connection team we could carry out a site visit and from there our lead engineer provided the customer with a quote for the works which they readily accepted. Once the quote had been accepted we immediately began the process...
Our customer contacted us via our website, asking for a quote to have a new water main installed as her current supply was an old lead pipe which had developed leaks in several different locations. After our lead engineer spoke with the customer, we arranged for one of our water engineers to visit the property the following day, to develop a plan and answer any questions the customer might have....