Our head office is based just outside Taunton in Somerset, so when this customer called asking for a quote for a new sewer connection we could visit site the very same day to gather all the information that would be needed to provide them with a quote. The customer lived in an older style property which currently had an off mains drainage system with a septic tank, they wanted to...
We arrived on site and met with our client who had got in contact with us via our website. She had water pooling at the rear of her property the previous day and had contacted South West Water. South West Water had visited the site the same day and confirmed that there was a leak on her supply. When we got to site the excavation that South West Water had dug...