Soon after Christmas in 2016 we received an urgent message via our website. The water main to a block of 8 flats had developed a leak leaving all the flats with poor water pressure. Obviously, all the residents affected wanted the supply to be fixed as soon as possible. Our Lead engineer on this project contacted the customer to obtain as much information over the phone as we could. We then...
We arrived on site and met with our client who had got in contact with us via our website. She had water pooling at the rear of her property the previous day and had contacted South West Water. South West Water had visited the site the same day and confirmed that there was a leak on her supply. When we got to site the excavation that South West Water had dug...
Our customer contacted us via our website, asking for a quote to have a new water main installed as her current supply was an old lead pipe which had developed leaks in several different locations. After our lead engineer spoke with the customer, we arranged for one of our water engineers to visit the property the following day, to develop a plan and answer any questions the customer might have....